Privacy Policy

Surprise Psychic Insights is a spiritual wellness and metaphysical shop, located at 11663 W Bell Rd, Suite 7, Surprise, AZ. You can reach us at (480) 653-7013 or surprisepsychicinsights1@gmail.com.

We may collect information you voluntarily provide to us through forms, bookings, purchases, or communications, including:

• Your name
• Your phone number
• Your email address
• Appointment information, such as the service you choose, your preferred date and time, and your contact preference
• Messages, notes, and other information you choose to share with us

We may use the information we collect to:

• Schedule and manage appointments
• Respond to customer inquiries
• Provide the services you request
• Process purchases or payments
• Send appointment confirmations and reminders
• Send communications you have requested
• Provide customer support
• Improve our website and services

If you voluntarily opt in to receive text messages from us, we use your mobile phone number to provide the messaging service and related customer communications, such as appointment confirmations, reminders, and customer service messages.

Mobile phone numbers and SMS opt-in or consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS information may be shared only with the service providers necessary to deliver the messaging service and related customer communications.

• Message and data rates may apply.
• Message frequency varies depending on your interactions, appointments, and communications with us.
• You can stop SMS messages at any time by replying STOP.
• You can request help at any time by replying HELP.
• Opting into SMS is voluntary and is never required to purchase goods or services.

Our website may use cookies and similar technologies to help the site function properly and to understand how visitors use it, so we can improve the experience. You can usually control or disable cookies through your browser settings, though some parts of the website may not work as intended without them.

We may use trusted third-party service providers to operate our website and business, such as website hosting, scheduling, payment processing, email delivery, and text messaging providers. These providers may process information on our behalf only as necessary to provide their services to us. We do not claim that no third parties are ever involved in operating our services.

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as reasonably necessary to provide our services, manage appointments, meet legal or accounting obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this Privacy Policy or your information, contact us:

Surprise Psychic Insights
11663 W Bell Rd, Suite 7, Surprise, AZ
(480) 653-7013
surprisepsychicinsights1@gmail.com